Refund Policy

 Making a Purchase 

We must receive payment for the goods that you order before your order can be accepted unless collecting in person.


If you are not happy with your purchase, please contact us and we will try to resolve the problem.

You have the right to cancel within 7 days of the receipt of your goods

We offer a full money back guarantee if you wish to return the item.

Cancellation by Atlantic Hardware

 We reserve the right to cancel the contract between us if :

1. We have insufficient stock to deliver the goods you have ordered .

2. Machinery breakdown or staff illness.

3 If we do cancel your order we will notify you by telephone or e-mail and will re-credit to your card account (or bank account) any amount deducted by us from your credit card as soon as possible but in any event within 10 days of your order.

We will not be obliged to offer any additional compensation for disappointment suffered. Any refunds of monies for orders paid with cheque or bank transfer, will be made online by us by bank transfer direct to your bank.


Our contact address is Atlantic Hardware Ltd, Unit G - Bryn Business Centre,Bryn Lane, Wrexham Industrial Estate, LL13 9UT     Tel 01978 280665